Privacy Policy
This notice describes how Ferrarini & Bonetti S.r.l. collects and processes personal data of users visiting the website, sending contact requests or booking a guided dairy tour.
1. Data controller
The data controller is Ferrarini & Bonetti S.r.l., Via Stanislao Solari 77, 43022 Montechiarugolo (PR), Italy — VAT No.: IT00959270349, REA: PR-156701. Contact: ferrarinibonetti@libero.it | PEC: ferrarinibonetti@pec.it | Tel. +39 0521 686455.
2. Categories of data processed
- identification and contact data provided through forms or email;
- data relating to information requests or bookings of guided tours;
- technical browsing data and system logs;
- data needed for administrative and accounting management of bookings;
- any information voluntarily provided by the user, including organisational or food-related notes.
3. Purposes of processing
- replying to contact requests and enquiries;
- managing bookings, payments and assistance related to guided tours;
- complying with administrative, tax and accounting obligations;
- ensuring website security, functionality and maintenance;
- subject to explicit consent, sending promotional or informational communications.
4. Legal bases
Processing is based on pre-contractual or contractual measures (Art. 6(1)(b) GDPR), compliance with legal obligations (Art. 6(1)(c)), the legitimate interest of the controller (Art. 6(1)(f)) and, where expressly required, the data subject's consent (Art. 6(1)(a)).
5. Processing methods
Data are processed using paper-based and electronic tools, with appropriate technical and organisational measures in place to minimise the risk of loss, unauthorised access, unlawful disclosure or misuse.
6. Data recipients
Data may be processed by authorised staff and by external providers (hosting, e-mail tools, booking systems, payment processors, administrative and tax consultants) appointed as Data Processors under Art. 28 GDPR, or bound by confidentiality obligations.
7. Transfers outside the EEA
Where technical providers involve transfers of data outside the European Economic Area, such transfers are carried out on the basis of appropriate safeguards under Chapter V GDPR (adequacy decisions, Standard Contractual Clauses or other suitable mechanisms).
8. Retention period
Contact and booking data are retained for as long as necessary to provide the service and thereafter for the periods required by law (e.g. 10 years for accounting and tax records). Technical navigation data are kept only for the period strictly necessary for security purposes.
9. Data subject rights
You may exercise at any time the rights under Arts. 15–22 GDPR: access, rectification, erasure, restriction of processing, objection and data portability. Requests can be sent to ferrarinibonetti@pec.it. You also have the right to lodge a complaint with the Italian Data Protection Authority (garanteprivacy.it).
10. Nature of data provision
Providing the data required to respond to a request or manage a booking is optional, but failure to provide them may make it impossible to supply the requested service.
11. Minors
The website does not knowingly collect personal data from minors without parental or guardian consent. For visits involving minors, data must be provided by the parent or legal guardian making the booking.
12. Updates
This notice may be updated at any time to reflect legal, technical or organisational changes. The version published on the website is the one currently in force. Last updated: March 2026.
